Yes. If you would like to block bookings on a certain date, you can access the calendar in the 'View Offer Calendar' section of the Your Offers page. Select the date(s) you wish to block, and a pop-up window will give you the option to mark them as 'Unavailable'.
Please contact us and we will advise you further.
In order to maintain a high quality of listings on Hometorentals LLC, we review each offer before they are approved and made available for search. Uploading good quality photos and providing complete information about your property help speed up the review process. If your listing still doesn't appear in the search results within one week, please contact our customer support team for further advice.
If your street address is not recognized on its own, try entering the zip code and/or city after it. If this still does not work, please contact our customer support team and we will fix it for you.
Once a guest has stayed at your property, we send them an email encouraging them to leave a review at their own discretion. Only guests who have stayed in your property through Hometorentals LLC can add reviews.
We display a basic indication of where your accommodation is located, limited to the street name and a map of the surrounding area. We withhold your exact street address in order to protect your privacy. Guests will only receive it once you have confirmed their booking.
Your photos should clearly show the rooms in your accommodation that your guests would have access to, such as the bedroom, bathroom, kitchen, external, etc. The better your photos are, the more interested potential guests will be in booking your property. That’s why we recommend you to upload at least 800x600 pixels photos of your property.
Yes. It is extremely important that the availability of your accommodation is accurate, otherwise you will have to refuse bookings made for unavailable dates, which could affect your listing's position in the search results. Also, when you change dates on your calendar Hometorentals LLC automatically sync your calendar with other portals you had chosen.
You should present your accommodation in an interesting and informative manner. You will need to upload photos, create a suitable title and enter a description of your property. You should also make sure you accurately include details such as price, location, amenities, property type, minimum stay, maximum number of guests etc. Contact details (email, phone, street address etc.) are not permitted in the title, description or house rules.
When the guest request an invoice we arrange their invoices 48 hours after check in and send. So you don’t worry about their invoice request.
If you have further questions, please contact our customer support team .
Some listings require you to send the host a message before you can make a booking request. Once the host has confirmed their availability, you can then proceed to book their listing.
Yes, Hometorentals LLC charges hosts a processing fee approximately %5-10 of the price set to receive for the property. Hometorentals LLC will keep the processing fee. You can find more information about our charge structure in our General Terms and Conditions.
Yes, but this is not processed through Hometorentals LLC. You will need to discuss this with your landlord and/or local tax office for further details.
We have different cancellation policies available for you to select, and each one has different implications for your guest. You can find more information about these on our Cancellation Policies page .
Hometorentals LLC charges a processing fee (%10-15) which is added to the prices you have set, in order to simplify the price calculation for guests. The price will be displayed to the guest with the processing fee added on. You can find more information about our charge structure in our General Terms and Conditions .
Deposits may be charged, but are currently not processed through Hometorentals LLC. You will have to mention it in your description and collect it from your guest upon their checking in. Deposits are a private matter between hosts and their guests.
Yes. You can enter a cleaning fee in the 'Pricing and Terms' option once you have selected 'Modify Offer' from the My Offers section of your account.
Yes. You can modify the price for individual nights in the calendar section of your listing. You can access this by going to the 'My Offers' section of your account, and selecting 'View Offer Calendar'. To change a nightly price, please select a date and enter your desired new price.
Yes, however this will not affect the amount that you have set to receive for your property. Hometorentals LLC charges a processing fee which is added to the rates you have set, in order to simplify the price calculation for guest. You can find more information about our charge structure in our General Terms and Conditions.
When a guest makes a booking request for your property, you will receive an email advising you on how to accept or reject it. Alternatively, you can accept or reject bookings in the 'My Bookings' section of your account.
Simply select whichever payout methods you would prefer, and Hometorentals LLC will release the payment 48 hours after your guest check in.
We provide a messaging system that allows our hosts and guests to communicate. You can use this to ask for further information when necessary. However, exchanging contact details is prohibited for security reasons.
A guest will receive your address once we have reserved the total fee on their chosen method of payment.
If you are not satisfied with the way your guest is behaving in your property and you have not successfully resolved it with them, please contact our customer support team and we will investigate the situation.
This is not obligatory, but we,as Hometorentals LLC, think that uploading photo of yourselves help your guests to trust you a bit more. So we highly recommend you to upload your photo on your profiles.
If you forget your password, you can request a new one.
Your Facebook account is only used to bypass our regular registration tool. Your name and Facebook photo will appear in your Hometorentals LLC profile, but no other Facebook information will be included. You will have to complete the rest of your Hometorentals LLC profile manually.
Currently, this can only be done through our customer service team . If you would like to delete your account, they will be happy to help you.
In order to aim for a quick solution, please contact our customer support team and we will try to resolve your problem with you.